The Next Generation in Customer Care

At Nveevo (formerly Nearshore Agents) we provide the most affordable interactive customer care solutions available for every size business. We do this through creating innovative service models that leverage human skill and maximize technological support. With this combination, Nveevo is setting industry benchmarks in pre-sales support, comprehensive customer service provision, and complete technical support solutions.

Company Profile

Nveevo's Customer Service Solutions are differentiated from traditional service providers by its professionals, experience, broad selection of Services and in particular, its customized service. Our infrastructure is second to none. Our service will be there when you need it.

Nveevo continues to evolve and improve. We listen to our clients and with a dedicated team, we turn their requests and our own relentless customer care innovations into the industry’s leading all in one Customer Service Solution. Nveevo provides powerful services that enables companies to quickly and effectively engage with their customers.

Our Mission

Our mission is to provide the most effective and efficient interaction between companies and their customers. All businesses should have access to on-demand live help support for supporting their customers, without the premium price tag that usually accompanies global services. We have created services that are complete and yet cost effective for every market segment. Nevertheless, Nveevo continues researching and designing new combinations to provide innovative, cutting-edge customer care services.

Corporate Management

Our management team is guided by Mr. Hamlet Batista, Chairman and Co-Founder, a native of the Dominican Republic who supplies the vision for the organization from Nveevo's Santo Domingo offices. Mr. Batista has a degree in telecommunications and computer engineering and is a successful entrepreneur having led various projects in Internet marketing serving hand-picked U.S. clientèle and leading several of his own successful ventures in the areas of travel, mortgage, and pharmacy. He is a published author in the Search Engine Marketing (SEM) space (Hamlet Batista dot Com), and is the President of Nveevo's parent company NEMedia S.A, a highly successful multi-million dollar Internet Marketing Consulting Firm. Mr. Batista also serves as the President of NEMediasoft Inc., a software development firm soon to release a ground-breaking SEO package.

Holding the reins of the organization from Nveevo's Perth Amboy, New Jersey headquarters is the company's President & CEO, Mr. Victor Peralta. Mr. Peralta, also a native Dominican and U.S. Citizen, had an exemplary military career and later became a successful entrepreneur with roots in traditional business ventures, as well as in the call center industry with Caribbean Home Communications, Inc. Mr. Peralta also serves as President & CEO of Access Telecard, a highly successful multi-million dollar enterprise in the pre-paid calling card space, from which he brings 14 years of telecommunications experience. Mr. Peralta spearheaded Nveevo's transition from voice to data services provision.

The Future

Nveevo clients have provided amazing feedback over the years, helping to keep the momentum going to continually develop and progress a packages to best meet their needs. The environment is continually changing, and this change is met by Nveevo with adaptation and the steady addition of new features and partnerships. Nveevo continues to grow and to help its clients grow. Realizing the importance of adapting to differing needs to meet the requirements of every business model.

Today, with more division being added to the operations center, Nveevo is still lead by Victor Peralta, CEO with a vision create better services and the know-how to make people aware of the value of this creation.